FAQs

Bare Minimum is a sustainable brand that offers premium quality daily essentials at super-affordable prices. The philosophy of our company is to help you save money & the planet at the same time. We've taken the initiative to challenge linear product consumption to a circular consumption cycle by introducing the refill culture. Read more about our brand here.

People are fed up with the plastic they use every day and bare minimum decided not just to recycle the waste but also minimize the use of it by introducing our everyday bottles that are not just made up of aluminium but are also refillable. Ever since Indians started the refill culture by refilling their hand wash, We decided to come up with refills for our shampoo, conditioner, body lotion and even body wash. Hence, increasing the life of your everyday bottles, reducing the carbon footprint and saving the environment at the same time.

We are not 100% sustainable, but we're moving closer to that vision every day. In your daily routine, your bottles only provide 300-400 pumps, whereas an average pump has the dispensing capacity for almost 5,000 pumps. Thus, by introducing refill packs you can utilize the pumps & products to their maximum capacity.

We aim to help you save time surfing through unnecessary product variants & help resolve your confusion of which product to purchase. After researching and taking trials we have formulated one product for each category so you never have to worry about what works for you and what doesn’t. Instead, leave the stress of finding the perfect product that is suitable for all on us. Our team works hard on making sure each of our products is well researched and developed thoughtfully.

With our subscription model, our products are available to you at zero margins. So you can relax while saving money throughout the whole year. And, with this cost-effective approach, you can avail the maximum amount of benefits without the need for discounts.

All Bare Minimum products are made from natural ingredients that are ethically sourced, harsh chemical-free, pH-balanced, gender-neutral, and cruelty-free.

Our refill system helps remove single-use plastic items from your daily care routine. Most of our products come with aluminium packaging and have a refill pack, so you only have to purchase our everyday bottle once & keep refilling it as long as it lasts.

You can redeem your promo code at the checkout page. Have trouble entering it in? Email us at contact.bareminimum@gmail.com and our team will help you out.

We expect to add a new product to our Bare Minimum family every month. Signing up for our mailing list is the best way to stay up to date with our new product releases.

How Long Does it take to receive my product?

We ship our products within 24 hours and expected timeline for delivery of the product can be around 3-5 business days

You can sign up for Bare Minimum via Google Login or with your phone number & email address.

If you've forgotten your account password you can change your password via email or your phone number.

Yes. You can update your account information such as shipping & billing address, email address & phone number at any time.

Yes. You can cancel your order(s) within 24 hours of order(s) placement. Your payment for the order(s) gets refunded within 3-5 business days back to your original mode of payment. You can visit the Terms & Conditions page for more information.

Yes. You can change your order or your information after the order has been placed, but only within 24 hours of order placement or before the order has been shipped.

If you're unable to log in or are facing any trouble placing an order, you can connect with our customer support at contact.bareminimum@gmail.com

If you have not received an order confirmation, you can connect with Bare Minimum via Message or email support (contact.bareminimum@gmail.com).

You can track the status of your order with the help of the tracking ID shared with you via WhatsApp, Message and Email.

Our actual price is the price we usually charge to customers without a membership. To ensure our actual prices are current and correct, we look at the formulations, ingredients, packaging, uses, claims, and product sizes of our competitors, and check their pricing on a variety of well-known online and offline retailers. But our members pay a lot less. Our members' price removes middlemen, high markups and you get all our products at a 0% margin. Please visit the Members Page for more information.

To join the BARE MINIMUM community, simply add a membership to your shopping bag and you’re ready to shop at exclusive members’ only prices! You will not pay anything until you decide to checkout.

If you’ve chosen an annual membership plan (with multiple bespoke benefits), you will pay an upfront fee for the full year. Your membership fee will then be taken on the same date and the same time the following year.

No. But, wait there's a catch. If you opt for a 6-month membership program, then you can purchase up to ₹2,000/- every month with member benefits. And, if you opt for a 12-month membership program, then you can purchase up to ₹4,000/- every month with member benefits. Learn more about the membership benefits at the Members Page.

To continue enjoying uninterrupted savings, you can renew your membership in the following ways:

• Opt for auto-renewal of membership
• Proceed with a membership card present in your cart

If you have any concerns about our memberships, feel free to connect with us any time at contact.bareminimum@gmail.com

You can purchase Bare Minimum products with the help of a credit card, debit card, UPI ID or you can opt for Cash On Delivery (₹50/- service charge). Rest assured about your security when buying with Bare Minimum as we process our payments with Razorpay integration.

If you've made a purchase with Bare Minimum and a payment failure has occurred i.e. the payment has been debited but no order confirmation was received then, share your transaction ID with us on contact.bareminimum@gmail.com & your amount will be refunded within 3-5 business days.

If your total purchase is more than ₹999/- then the shipping is free. But, if your total amount is less than ₹999/- then shipping charges are applicable depending on your location.

We try to ship your order within 5 to 6 working days of purchase. However, due to the pandemic & depending on the location, delays can be expected. You can track your purchase via the tracking ID shared with you on your email & message.

Yes. You can ship any Bare Minimum product(s) to an address that is different from your billing address.

If you've received a wrong product than the one you ordered or the product delivered is damaged then you can share the product image & its details with us on contact.bareminimum@gmail.com and rest assured we'll deliver the right product to your doorstep.

To understand our return & refund policy, please click here.

What if I used my coupon code during the time of payment and I have to cancel my order?